Refund policy

Returns
Since our products are perishable, we cannot offer returns.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at snowflakechocolates@gmail.com and send your item to: PO Box 303 Jericho Vermont US 05465.

Shipping
Defective or damaged items can be mailed to: PO Box 303 Jericho Vermont US 05465

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.